Change Management in the Public Sector – a Practical Example

Authors

  • Georg Ebner
  • Christian Krammer

Keywords:

Both directions approach, change management, knowledge database, World Café, transformation process

Abstract

The National Defence Academy, an element of the Austrian Ministry of Defence and Sports, is undergoing a transition process leading the Academy towards a new target structure that is currently being developed. In so doing, in addition to a subject-oriented approach, also an employee-oriented process was introduced. In the process, a total of six events were held in the form of adapted World Cafés, dealing with various issues; and after the preparation and evaluation of the gained data feedback, including guidance on how to process the data, was passed on to the implementing Headquarters, the working groups involved and also the employees. In cooperation with the responsible Headquarters the first items resulting from the World Café phases could already be fed back to the employees and be implemented. The staff-oriented process is currently supported via a point of contact, through which the staff can contribute ideas as well, but also by the active information policy on the part of the Headquarters.

Author Biographies

Georg Ebner

Georg Ebner, Mag. rer. nat., ist Klinischer- und Gesundheitspsychologe, Arbeitspsychologe (BÖP) und Notfallpsychologe (BÖP). Seit 2003 Hauptlehroffizier und Forscher am Institut für Human- und Sozialwissenschaften der Landesverteidigungsakademie Wien. Das Arbeits- und Forschungsschwergewicht liegt vor allem in den Bereichen Psychosoziale Betreuung von Soldaten in Auslandsmissionen, Psychotraumatologie, Stress- und Stressmanagement, Burnout, Führungsprozesse und Führungsfähigkeit, Umgang mit Verantwortung, Teams, Management, Interkulturelle Kompetenz, Veränderungsprozesse (Change Management), Supervision und Coaching.

Christian Krammer

Christian Krammer, Mag. phil., ist Pädagoge und seit 2009 Hauptlehroffizier und Forscher am Institut für Human- und Sozialwissenschaften der Landesverteidigungsakademie Wien. Das Arbeits- und Forschungsschwergewicht liegt vor allem in den Bereichen Politische Bildung, Fernausbildung, Teams, Veränderungsprozesse (Change Management)

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Published

2013-01-01

How to Cite

Ebner, Georg, and Christian Krammer. 2013. “Change Management in the Public Sector – a Practical Example”. Journal für Psychologie 21 (3). https://journal-fuer-psychologie.de/article/view/307.

Issue

Vol. 21 No. 3 (2013): Identität und Wandel in Organisationen

Section

Schwerpunkt

License

This license allows private use and unmodified distribution, but prohibits editing and commercial use (further information can be found at: https://creativecommons.org/licenses/by-nc-nd/4.0/).

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